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EKAM — 128 hospitals. 25+ years. One Himalayan resort.
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Last updated: [To be finalised]
Version: Draft 1.0
This Privacy Policy explains how EKAM Luxury Wellness Resort, operated under the EKAM brand by Jeena Sikho (“EKAM,” “we,” “us” or “our”), collects, uses, discloses and protects personal information when you visit our website, make an enquiry or booking, or use any EKAM Service, including our wellness resort, spa and therapies, guided programmes, Longevity Lab assessments and fertility clinic.
Because some EKAM Services involve health and clinical information, we treat this data with particular care, in line with applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023, once in force, and relevant clinical confidentiality standards.
We may collect the following categories of information:
We use personal information to:
We do not use health or clinical information for marketing purposes.
Health and clinical information you share with your physician or Ayurveda practitioner — including during consultations, Longevity Lab assessments or fertility programme care — is treated as confidential clinical data and is accessed only by practitioners directly involved in your care, in line with standard clinical confidentiality practice.
[This section requires detailed input from EKAM’s clinical and compliance teams, and review by qualified legal counsel, to ensure alignment with applicable healthcare data regulations.]
We do not sell personal information. We may share information with:
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide our Services, meet legal and clinical record-keeping obligations, and resolve disputes. [Specific retention periods, particularly for clinical records, to be confirmed with EKAM’s compliance team.]
Subject to applicable law, you may have the right to access, correct or request deletion of your personal information, and to withdraw consent to marketing communications at any time. To exercise these rights, please contact us using the details below.
EKAM Services are intended for adults. Where a Service involves a minor (for example, as part of a family stay), information is collected only with parental or guardian consent.
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date on this page.
For questions about this Privacy Policy or to exercise your data rights, please contact us at info@ekamhealing.com or through our Contact page.
No. EKAM does not sell personal information to third parties.
Only practitioners and staff directly involved in delivering your care, in line with standard clinical confidentiality practice.
Subject to applicable law and clinical record-keeping obligations, you may request deletion of your personal information by contacting us.
This Privacy Policy covers personal and health information generally; our Cookie Policy covers website cookies and tracking specifically.
No, payment processing is handled by our payment providers and EKAM does not store full card details.
Material changes will be reflected by an updated “Last updated” date on this page.
Yes, you may withdraw consent to marketing communications at any time by contacting us.
Please reach out via info@ekamhealing.com or our Contact page.